15-Apr-2025
According to a report by The Economic Times, India is gearing up for a 75-100% Y-o-Y growth in quick commerce. It clearly shows the demand from the public for these services, showing companies can expand operations. This industry brings new skill sets and roles to the fore and the chance for a new career. Hyperlocal delivery companies will bring new roles in delivery, packaging, tech, operations, analytics, marketing, and sales, and companies must look for suitable staff quickly. The immense scale of operations often leads to the need for bulk hiring. Companies struggle to undertake staffing tasks even though a workforce of candidates is ready to work. It is where assistance from a staffing agency can smoothen the process while saving time and funds.
This blog looks at how quick commerce in India will change the job market with new careers and what role a recruitment agency will play.
What Is Quick Commerce?
Quick commerce or q-commerce is a form of electronic commerce where companies focus on delivering essentials, food, medicines, or groceries in an ultra-short time frame.
These deliveries occur in less than 30 minutes and are regular services for convenience and emergencies. They use hyper-local solutions consisting of warehouses located at key locations.
Quick commerce, meaning on-the-spot delivery, has become a recognisable force in India. Technology plays a massive role in this industry, and India's background as a technology hub makes it much easier for q-commerce entrepreneurs.
Why It's a Game-Changer for Careers
As expected, the on-demand purchase industry is taking off quickly. It results in an emergency need for expansion and a capable workforce.
With quick commerce in India in a desirable spot, new careers are appearing quickly! The instant commerce sector has led to new options for students and people searching for new work sectors.
The emerging career paths bring about job opportunities that are appealing because:
- It deviates from the regular 9 to 5 job
- Staff get the benefit of flexibility as they choose their working times
- Offers a second earning option to individuals
- It's a leading job producer for skilled and unskilled staff
New graduates, existing employees, or people looking to upskill can look to explore these new roles and experience their benefits.
Skills In-Demand in Quick Commerce
These new career options bring the need for job seekers to equip themselves with new skills.
Adapting and upskilling to suit on-demand delivery needs will open paths for job seekers. Some examples of the skills which will see a high rise in value are:
- Communication and stock management skills
- Operation of order delivery and goods vehicles
- Rapid and thorough packaging skills
- Warehouse and workforce management
- Developing and maintaining custom software
- Data analysis and use of various tools
- Strategy development based on data
- Customer-first problem-solving abilities
People seeking a future in this sector can look to gain the above skills for a promising start.
Emerging Career Segments in Q-Commerce
When looking at the opportunities ahead, firms and staffing solutions companies in India can divide the new jobs into groups. Each belongs to a group that takes control of a specific task.
1. Delivery & Packaging
Logistics is among the most vital processes in retail and on-demand industries. Without a capable delivery and packaging workforce and system, most on-demand delivery firms would fall flat.
Apart from having capable drivers, these firms require people who can connect between teams and departments.
It's crucial for quick and correct order processing. These employees will work in logistics and keep plans on course and time.
Indian quick commerce relies on these staff, so it makes sense for firms to turn to the best staffing agencies in India.
2. Micro-Warehouse Staffing
Warehouses and micro-warehouses are the foundation of on-demand firms. They allow firms to broaden their delivery area and transport goods quickly without high costs.
Staff working in warehouse roles include managing warehouse staff, tasks, and inventory.
Firms getting started can look to bulk hiring to amp up their workforce rapidly. Staffing companies or job portals in India are best for mass hiring.
3. Tech & Automation
To help staff, firms employ custom software that ensures smooth passage from regular to high workload. Having IT experts who can develop and maintain this software is a crucial asset.
Finding capable IT experts quickly is tough without professional help, as they must compete with other firms. With the best permanent recruitment services in India, companies can come out on top in the staffing battle.
Experts already in the IT field can look into these career paths for a break away from their regular roles.
4. Operations & Analytics
A team of coordinators and managers are necessary to oversee all operations. They will ensure everyone is working and fulfilling their role and plans are on course. Since these are top-level positions, firms will look to carry out the selection process carefully.
Analytics is another area where firms must offer full attention and find the ideal employee. It's an area providing data about the firm, orders, demand, and more.
Connecting with and hiring the best staffing companies in India will help your IT staffing cause. They have a network of IT experts ready to start, and the whole process is fast as they are pre-vetted and assessed.
5. Marketing & Sales
These roles are responsible for helping firms appeal to the public and raising awareness of their services. Clear concepts of marketing, content creation, and sales goals are necessary for a career in these roles.
A practical-based approach to assessments helps select the right candidates for the roles.
6. Customer Experience
There is no way to downplay the role of user experience and satisfaction in modern business. Firms that find the means to provide top customer support and experience will have their work cut out for them.
The key is investing in a customer support team that approaches this work using a user-centric plan. Customer experience and support staff in quick commerce require communication, problem-solving, and empathy skills.
Different tests are needed to check for these skills.
Who Should Explore This Field?
The opportunities are endless when considering a career in the q-commerce niche.
This market provides options to people who otherwise wouldn't have many, and that's why it's a priceless asset for India.
The people who should look to explore work options in this rapidly evolving market are:
- Students looking for flexible working
- Individuals considering a career change
- Gig workers looking for alternative work
- Women who are re-entering the workforce
With quick commerce in India taking centre stage, there's no denying the value of these job opportunities.
Staffing Agencies: Connecting Job Seekers to Quick Commerce
There are some cases where quick commerce firms fall behind due to staffing issues. It can drastically affect daily operations and business profits as it is a field that relies on staff.
In such instances, the only way to surpass such issues would be through top staffing services in India. These experts make recruitment a pleasant and effective process for firms as they:
- Source and process candidates for any role
- Are quick and thorough, ensuring quality and time efficiency
- Save firm funds without compromising the process
- Act as an intermediary to collect documents and assess candidates
- Creates offers on behalf of the company
- Offers other services like compliance and payroll
In a way, a permanent or contract staffing services company is a path to connect staff with on-demand delivery firms.
Conclusion
Startups looking to start their future as a quick commerce company will know staffing won't be an issue, especially when partnering with a top contract recruitment agency in India that offers other services.
It's a growing industry that creates new and exciting career paths for all Indians. Whether in delivery, tech, marketing, sales, operations, or support, everyone will find a fit that suits their skills.
Are you a q-commerce entrepreneur who doesn't have the staffing part sorted? Contact us to fix your hiring and workforce issues for quicker success!
FAQs
How does quick commerce create jobs?
It does so by introducing new skills and roles that align with the type of work occurring in the on-demand business. Candidates will have to learn these new skills, opening up new career options.
Are tech-related jobs available in quick commerce firms?
This type of commerce depends on technology and specialised software. Hence, it creates tech jobs. Experts with knowledge in IT can access career paths in q-commerce.
What does the future of careers in quick commerce hold?
As this industry grows, more jobs will arise. New roles will bring new skills in demand, and potential staff should look to learn them for a successful career in this niche.
How fast is quick commerce growing in India?
It is growing rapidly, and some of the biggest companies growing exponentially in India belong to this sector. Big names from this industry include Zomato, Blinkit, and Swiggy.
How do I find openings in quick commerce companies?
There are several ways to become aware of any open roles in quick commerce. Some are job portals, staffing agencies, recruitment newspapers, LinkedIn, and word of mouth.